PHOENIX — A widespread Microsoft outage disrupted email and internal communications for Valley cities, courts and agencies Thursday, but emergency services kept running, ABC15 reported.
Microsoft reported problems with Exchange Online mailboxes and Microsoft Teams. Police departments in Phoenix, Glendale, Gilbert, Tempe and Surprise reported disruptions for administrative staff but said emergency response was not affected, according to ABC15.
“Our emergency response is fully operational,” Phoenix Fire Capt. Mike Johnson said. With email down, the department directed residents to its official X account for updates.
Maricopa County Superior Court said hearings continued, and the Maricopa County Attorney’s Office worked by phone. Court employees told ABC15 they missed email notifications about case filings.
Arizona State University staff turned to Slack, and Phoenix Children’s said its clinical systems do not run on Microsoft. HonorHealth said patient care continued through its MyChart and Epic systems.
Microsoft said late Thursday that it was restoring affected servers, and some systems began coming back online that evening, ABC15 reported.
Sources: ABC15 Arizona. Thee Arizona Times uses AI-assisted reporting reviewed against the sources listed.
Photo: Rsparks3 / CC0 via Wikimedia Commons.
